FBDSC CreateOrder

From FreeBert Wiki

[edit] Manually Creating An Order

Typically customers create orders during the checkout process. It is also possible for an administrator to 'manually' create a new order via the admin section. A new order requires 2 types of info: a customer account and cart contents.

Choosing a customer account
Admins can start the new order creation process from the view customer account page of the customer account they wish to create the order for. If the customer does not have an existing account, the admin must create one first. If the customer does have an existing account, use the search customer accounts search box on the admin index page to find it. Either way, from the view customer page click the create new order for this customer button to start the order creation page.
Adding items to cart
A major step in the order creation process is to populate the cart with items. The cart shown in the create order window uses the same local session as the cart shown in the public shopping cart. As such admins can populate the cart using the add to cart buttons on their own website, just as regular customers do.
Alternatively, admins can add manually create items to add to the cart. This allows admins to enter the details for item title, serialnumber, price, shipping1, shipping2 directly. One advantage of this method is that negative prices can be added, acting as discounts or use of store credit, etc. Both methods can be used, together, thus allowing admins to populate the cart with existing add to cart buttons, as well as having the ability to add customer / discount items to the cart.
Checking Out
Once both a customer account and shopping cart contents have been selected and added, the checkout button will appear on the right hand column of the page. When satisfied with the cart contents, click the checkout button to create and save the order. This will give the order an invoicenumber, save it to the customer account, and redirect the admin to the view the orderstatus page for that newly created order. From there the admin can complete the order by manually adding transaction info.