FBDSC CreateTransaction
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Using & Administering |
[edit] Manually Entering A Transaction
Orders that have been created / saved - either by customers on the public shopping cart, or by admins via create order process in the admin section can have transaction details manually added by the admin. Manually adding transaction details is useful for phone orders, money orders, and any other orders not done directly via the shopping cart. Manual transaction details can only be added to orders that have "Waiting For Payment" as their payment status
To manually add transaction details, first view the order details & status of the order in question. This can be found either via the recent orders page, or via any of the search functions. Once viewing the order in the order status page, look for the Manually Add Transaction Details button in the Payment Status row. Click the button to be taken to the manually add transaction details page.
Fill out the form to add transaction details. Be sure to select a payment type, enter the payment system's order id (or enter the orders invoice number). Note: each transaction MUST have a unique payment system's order id! You will not be able to manually add transaction details if the payment system's order ID has already been used by another entry in the Transaction database.
Once you successfully submit the new transaction details, the transaction data will be saved to the database, the orders payment and order status will be updated, and both the customer and the admin will receive an email detailing the order and transaction details.
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Using & Administering |
