FBDSC Search
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[edit] Searching Orders, Items, Transactions & Customers
Administrators can search orders, ordered items, transactions & customers via varous search options availabe on the admin index page.
[edit] Searching Orders
Search existing orders via the View Recent Orders link (discussed in the Viewing Recent Orders & Customers article), the View Order search box, the Search Orders search box, or via the Reports / Advanced Search link (discussed below).
The view order search box takes a invoice number, and will show the full order details for any order matching that invoice number.
The search orders box takes a term or series of terms and will find any orders that have at least 1 term matching or contained within at least one of the following fields:
customer first name, customer last name, company, address1, address2, city, zipcode, state/province, emailaddress, invoicenum
Tip: a quick way to view / find a customer's order is to enter their zip/postal code - its usually short and usuaully will only bring up 1 to 2 results.
The results page shows a list of orders. Click on order to view that order's full details and orderstatus.
Note: the number of results displayed per page is a setting found in the Local_Settings.php file.
[edit] Searching Ordered Items
The search ordered items search box takes a term or series of terms and will find any ordered items that have at least 1 term matching or contained within at least an ordered item's name or serialnum.
The results page shows a list of orders. Click on order to view that order's full details and orderstatus.
Note: the number of results displayed per page is a setting found in the Local_Settings.php file.
[edit] Searching Transactions
The search transactions search box takes a term or series of terms and will find any orders (that has been paid for - that has a transaction listed) that have at least 1 term matching or contained within at least one of the following transaction fields:
invoice number, paysystem transaction id, transaction type
The results page shows a list of orders. Click on order to view that order's full details and orderstatus.
Note: the number of results displayed per page is a setting found in the Local_Settings.php file.
[edit] Searching Customers
The search customer accounts search box takes a term or series of terms and will find any customer accounts that have at least 1 term matching or contained within at least one of the following customer account fields:
Email Address, First / Last Name, Address, City, State, Zipcode
The results page shows a list of customers. Click a customers to view that customer accounts's full details and and all orders made by that Customer Account.
Note: the number of results displayed per page is a setting found in the Local_Settings.php file.
[edit] Reports / Advanced Searches
The Advanced Search / Reports page allows admins to define custom searches. When making an advanced search, the following options can be set (or ignored):
- Date / Time Range: - Limit search results to orders created within the specified dates.
- With Orderstatus: - Limit search results to orders with the specified order status
- Via Payment Option: - Limit search results to orders made via the specified payment option
- To the following address / region: - Limit search results to orders made by customers living in the specified country and/or state and/or address and/or city and/or zipcode
- To the follwing customers: - Limit search results to orders made by customers with the following first name and/or last name and/or email address.
